Connected Vehicle Services

When you purchase or lease your Vehicle, you have the opportunity to opt-in to receive Connected Vehicle Services such as navigation assistance, emergency services, remote engine start, maintenance alerts and more.

To learn whether your Mercedes-Benz vehicle is equipped with Connected Vehicle Services, contact your preferred dealer or Mercedes-Benz USA.

Mercedes-Benz takes your privacy seriously in the design, development and implementation of our Connected Vehicle Services. The various systems and components of your Vehicle are controlled by in-vehicle computers. Your Vehicle’s computers communicate with each other and record data. If your Vehicle is equipped with technology capable of transmitting the data to us, we receive Vehicle Data that allows us to provide you with many benefits (“Connected Vehicle Services” or “Services”).

The information we collect, and how we use and share it, may differ depending upon the Services you activate for your Vehicle.  We encourage you to click on the links below to learn about our Services.

Mercedes-Benz app  (model year 2019 and newer vehicles)*

• Terms of Use for the Mercedes-Benz Digital Extras
• Privacy Notice for Mercedes-Benz Digital Extras and Vehicle Services

Mercedes-Benz mbrace® (model year 2018 and prior vehicles)*

• Terms of Service
• Privacy Policy

*Select model year 2018 GLE and C-class vehicles are equipped with Mercedes-Benz app technology. Ask your dealer for details.

Mercedes-Benz app

Designed for model year 2019 and newer vehicle owners, the Mercedes-Benz app app gives you total control over your Mercedes-Benz, housing all of your remote access services, from Remote Start to Vehicle Tracker.

Terms of Use

The mbrace app

The mbrace app lets you manage your vehicles on-the-go — from contacting your preferred service dealer to getting technical help — at the push of a button. Connected vehicle services like Remote Start and Lock/Unlock are available in the mbrace app for model year 2018 and 2017 vehicles with an active mbrace® account.

End User License Agreement (EULA)

Privacy Statement

To learn about the information we collect through the MBUSA platform, how we use that information, and your options for participation based on state click here.