Mercedes-Benz is always here to help.

An extraordinary driving experience is at the heart of every Mercedes-Benz. If you would like to speak to us about your warranty or any Lemon Law concerns, please contact our Customer Care Team by phone at 800-367-6372 or by email at CA_Retention_Mailbox@mbusa.com. Our commitment to driving excellence is as strong as our commitment to you.

For additional contact information, customer support and resources, please visit MBUSA Customer Support.

California Consumer Notice

At least 30 days prior to the commencement of an action seeking civil penalties under subdivision (c) of Section 1794 of the California Civil Code, the consumer shall send notice in writing to either CA_Retention_Mailbox@mbusa.com or by certified or registered mail, return receipt requested to Mercedes-Benz USA, LLC, Customer Care Center, One Mercedes-Benz Drive, Sandy Springs, GA 30328. The notice must contain all of the following:

1. Your name, the Vehicle Identification Number (“VIN”) of the motor vehicle, and a brief summary of the repair history and problems with your motor vehicle.

2. Demand that Mercedes-Benz USA, LLC repurchase or replace the motor vehicle.

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